Our first Quick Connects meeting of the year was a success with 49 members Zooming in to learn about portals.

The February 16 event was a chance for attendees to hear an update on customer-facing portals and also give feedback on our next direction. This month’s session was moderated by Corey Donovan, GlobalNOC’s manager of business operations, with Dan Doyle, manager of network analysis, giving the main presentation.

By specifically focusing on federated authentication for end users, the new feature offers an avenue for expanding portal use to include dynamic reporting and contact updates. In addition to getting feedback on authentication, this Quick Connects meeting gave us insight on plans to replace the SNAPP browse UI.

If you weren’t able to make the live session—or if you just want to relive the experience—ask your Customer Relationship Manager for access to the recording. There’s definitely still time to give input on our portal process.

The next Quick Connects takes place on March 23, 1pm ET. We hope to see you there.