Job Summary

The GlobalNOC Software and Systems Engineering group is seeking talented engineers to design, develop, and operate innovative network management systems.

Using established industry best practices and internal best practices in version control, automated testing suites, and software life cycle planning, this position provides systems analysis and programming to support the development of software and systems, and provide first-line technical support and solutions for problems related to developed software and systems, and using and developing operational workflows and procedures with impact across teams.

With guidance from senior engineers and management, assists in the preparation of development roadmaps, effort estimates, requirements, designs and other project management components for projects with national, regional, metro, and campus level impact.

Department Information

GlobalNOC’s Software and Systems engineering group provides a full suite of tools and services related to network measurement, monitoring, visualization, provisioning, and IT service management for some of the most advanced research and education networks in the world. Established in 1998, The GlobalNOC at Indiana University provides services to over 20 networks across the country that operate at local, metro, national, and international scale.

We are looking for motivated people to join our team and make a difference. Why work here?

  • Work in the always evolving and growing field of advanced high speed computer networking, frequently taking on new challenges and opportunities.
  • GlobalNOC is committed to a culture of positive work / life balance and progress over perfection. Work with a group of people passionate about their field, but who aren’t defined solely by it.
  • Make a difference. Our teams collaboratively provide full stack design, development, and management of applications that directly support thousands of servers and network devices at the campus, regional, country, and world scale.

Bring your skills and learn new ones. With our full stack development there is always a place to jump in and learn something new, whether it’s new development of applications, automating changes on the network, building out visualizations to help end users understand their data, or countless more opportunities.

In addition, working at GlobalNOC provides world class benefits:

  • Get 30 days of paid time off to start with, with an increase after 5 years. Plus, get an additional 9 paid holidays each year.
  • Medical, dental, life, disability, and vision insurance. For more information, click here.
  • An automatic contribution of 10% of your base salary towards retirement every year – no matching required.
  • Tuition benefit for continued education at Indiana University for employees and their families.
  • Budget available for certifications and trainings.

Required Qualifications

BachelorĀ“s degree in computer science or a related field and some relevant experience in systems analysis and programming.

Combinations of education and related experience may be considered.

Familiarity with software programming including data structures, algorithms, relational databases, and software development practices. Familiarity with TCP/IP, Linux system administration, and security fundamentals. Excellent interpersonal skills with a customer service orientation. Ability to effectively communicate and exchange information with a diverse variety of individuals, including individuals with varying degrees of technical knowledge. Willingness to work as part of a team in a dynamic and complex environment. Ability to perform with high levels of accuracy, problem-solving, dependability, and responsibility.

Preferred Qualifications

One year of experience developing and operating software services using Linux and other open source technologies. Experience with reading and writing code and scripts in Perl, Python, JavaScript, Java, or C. Experience working with SQL and NoSQL databases. Experience with IT best practices for IT operations. Experience with automation and config management using tools like ansible, puppet, and chef.

Working Conditions / Demands

Requires day-to-day technical decisions and personal initiative. Incumbent will need to understand system design and functional requirements, know when to ask for help, and communicate effectively with other technical team members and functional clients. Work will be reviewed periodically by a senior technical team member and verified by customers. Work with internal and external customers to assist with with request prioritization.

Employee’s efforts will impact network measurement / management applications used / deployed across the United States at the national, regional, metro, and campus levels by GlobalNOC customers. Stability, accuracy, and performance of the service is imperative.

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